Privacy Policy

Last updated: July 2026

Information We Collect

When you use our contact form or services, we may collect:

  • Name and email address
  • Company name
  • Message content you submit
  • Usage data within our software platforms

How We Use Your Information

We use collected information to:

  • Respond to your inquiries
  • Provide and improve our software services
  • Send relevant updates about our products (only if you opt in)

Data Protection

We use industry-standard security measures including encrypted connections (HTTPS), secure hosting on Render and Vercel, and JWT-based authentication for our software platforms. We do not sell your personal data to third parties.

Cookies

Our marketing website does not use tracking cookies. Our software platforms use essential cookies for authentication only.

SMS and Text Messaging

Some of our software services send text messages on behalf of the businesses that use our platform. These messages are sent only to phone numbers that have opted in, for example by calling a participating business or submitting a booking request. Message types include missed call replies, quote links, and booking confirmations.

  • No sharing: Mobile phone numbers and SMS opt in consent are never sold or shared with third parties or affiliates for marketing purposes.
  • Message frequency: Message frequency varies based on your interaction with the business, typically one to three messages per inquiry or booking.
  • Rates: Message and data rates may apply.
  • Opt out: Reply STOP at any time to stop receiving messages. Reply HELP for assistance.

Datatriz Team Mobile App

Datatriz Team is our workforce scheduling app for iOS and Android. It is used by employees and managers of businesses that run their scheduling on Datatriz. This section explains the app's data practices.

  • Accounts are employer issued. You cannot sign up inside the app. Your employer creates your profile (name, phone number, work role, store assignment) and gives you a store code and PIN to sign in. Managers sign in with an email and password issued by the business owner.
  • What the app collects and stores: your name, phone number, work role, store assignment, your work schedule, shift swap activity, and time off requests. Managers additionally have access to the schedules of the stores they manage.
  • Push notifications: if you enable notifications, the app registers a device token so we can notify you about things like a posted schedule, a time off decision, or a covered shift. Delivery uses Google Firebase Cloud Messaging. You can turn each notification category on or off inside the app, or disable them entirely in your phone settings. Notification preferences are honored on our servers before anything is sent.
  • What the app does not do: no advertising, no ad tracking, no sale of personal data, no collection of location, contacts, photos, or anything outside the scheduling features described above.
  • Service providers: data is stored in a PostgreSQL database hosted on Render and served over encrypted connections. Push delivery goes through Google Firebase. These providers process data on our behalf and have no independent right to use it.
  • Removing your access and data: the app includes a "Remove my access" action in your profile. Using it deactivates your account and deletes your notification tokens immediately. Because your schedule is a business record of your employer, remaining records are controlled by your employer; contact them or email us for removal requests.
  • Retention: scheduling records are kept for as long as the employing business remains a Datatriz customer and are deleted on account closure or verified request.

Contact

Questions about this policy? Email us at xaviervillaire@datatriz.com.